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本周报名客户展示
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课程编号： 800402交流沟通技能Communication Skills Workshop推荐星级：
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课程分类：
综合管理系列>>交流沟通技能Communication Skills Workshop
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培训讲师：
课时：
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课程对象：
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报名联系：
021-5566 9210， 189 1765 5637（微信） training@021px.com
- 课程背景
- 课程收益
- 课程大纲
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Communication Skills
The Simitri Communication Skills Workshop provides participants with the skills,
techniques and confidence to communicate in different situations, at different levels of an
organisation and to different styles of stakeholders within their workplace.
During the workshop, we spend time understanding and practising the three key pillars of
communication – listening, questioning and presenting. By having a better
understanding of their own communication styles, as well as that of the person they are
trying to communicate with, participants will be more productive and efficient in the
workplace.
By understanding the value of communication and how to communicate face-to-face,
during meetings, on the phone and through emails, participants will be in a better position
to achieve their goals and objectives.
What are the benefits for the participants?
By completing this workshop, participants will:
Communicate more effectively to multiple levels within the organisation
Communicate more efficiently through multiple channels
Comprehend their communication styles and strengths
Adapt their styles based on their stakeholder, the topic and the situation
Choose the right time, place and medium when communicating
What topics are covered?
Qualities of an Effective Communicator
Understanding Others
Verbal / Non-Verbal Delivery Skills
Questioning & Listening
Presenting Your Message
Communicating Through Email
Communicating Over the Phone
How is the workshop customised to your needs?
Simitri takes a number of steps to ensure the workshop meets the needs of your
organisation, your team and the individuals.
The Facilitator works with your management team to understand the specific
issues facing your business.
The Facilitator speaks with each participant to understand his or her background,
needs and objectives.
The Participants complete a questionnaire creating a case study that they will use
during the workshop for role-plays and exercises.
Through these pre-workshop activities, the course becomes more relevant to the
participants, resulting in a higher ‘absorption’ level and ensuring immediate use of their
new skills in the workplace.
- 讲师介绍
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