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课程编号： 800398影响力技巧Influencing Skills Workshop推荐星级：
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课程分类：
综合管理系列>>影响力技巧Influencing Skills Workshop
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培训讲师：
课时：
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课程对象：
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报名联系：
021-5566 9210， 189 1765 5637（微信） training@021px.com
- 课程背景
- 课程收益
- 课程大纲
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The Simitri Influencing Skills Workshop gives participants the interpersonal skills and
communication techniques to effectively ‘influence’ other people in the workplace.
Whether colleagues, employees, managers, clients or suppliers, the participants learn
how to get other people to accept their requests, support their projects and adopt their
recommendations.
The Influencing Skills Workshop addresses the following challenges:
• Gaining internal buy-in for projects and ideas
• Obtaining external support for business initiatives
• Convincing management to take action
What are the benefits for the participants?
By completing this workshop, participants will:
• Communicate more effectively
• Use new strategies to build successful business relationships
• Create unique communication strategies to effectively influence others
• Comprehend their influencing style and strengths
• Understand the importance of adapting their influencing style based on their
stakeholder, the topic and the situation
What topics are covered?
The Art & Science of Influencing
Understanding Others
Guiding Principles
Questioning & Listening
Being Persuasive
Impressions & Perceptions
Influencing Difficult People
Managing Resistance
How is the workshop customised to your needs?
Simitri takes a number of steps to ensure the workshop meets the needs of your
organisation, your team and the individuals.
• The Facilitator works with your management team to understand the specific
issues facing your business.
• The Facilitator speaks with each participant to understand his or her background,
needs and objectives.
• The Participants complete a questionnaire creating a case study that they will use
during the workshop for role-plays and exercises.
Through these pre-workshop activities the course becomes more relevant to the
participants, resulting in a higher ‘absorption’ level and ensuring immediate use of their
new skills in the workplace.
影响力技巧研修班将为学员教授各种人际关系与人际沟通技巧，以使学员能有效地「影响」其工作环境中的其他人。
学员将学习如何使同事、雇员、经理、客户或供应商接纳其要求、支持其计划或提案；并采纳其推荐或建议。
影响力技巧研修班课程重点如下：
• 就有关计划、专案及意见，争取内部认同与支持
• 为创建和发展业务争取外在支持
• 说服管理层采取行动对学员有何益处？
研修班结束后，学员将能够：
• 进行更为有效的沟通
• 运用新策略建立成功的商务关系
• 制定独特的沟通策略，从而有效地影响他人
• 了解自身影响力的风格和优势
• 了解根据不同目标对象、主题和情况转换影响力风格的重要性
研修班包括哪些主题？
影响力的科学和艺术
了解他人
指导原则
提问和倾听
更具说服力
坚定和自信
懂得说「不」
应付他人提出的难题
如何根据您的需求度身设计研修班课程？
在设计课程时多管齐下，确保研修班满足企业、团队和个人的各类需要。
• 辅导员与客户管理团队协作，了解您所面临的实际问题。
• 辅导员与每位学员面谈，了解其个人背景、需求和目标。
• 学员填写问卷，更充分地了解自身的演讲优势与有待改善的方面。
通过上述课前准备工作能使研修班与学员的关系变得更加紧密，从而提高学员的「吸收」水平，并确保学员可以立即学以致用。 - 讲师介绍
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